UGREEN DXP2800 RAM upgrade: which modules on UGREEN’s list actually add memory

What the numbers mean for a DXP2800 RAM upgrade

One slot: you replace the module, you don’t add one

UGREEN’s manual shows 1 SODIMM slot with 1 module pre-installed, and the product page states 8 GB installed. Which means the pre-installed module holds all 8 GB, and any module you fit goes in its place: the total after the swap is the capacity of the new module, not 8 GB plus the new one. A 16 GB module takes the DXP2800 from 8 GB to UGREEN’s 16 GB maximum, twice the shipped memory.

Only five of the 14 listed modules raise the memory

UGREEN’s US list for the DXP2800 has 14 modules. Five are 16 GB and are the upgrade; eight are 8 GB, the same capacity as the shipped memory, so fitting one changes the module but not the total; one is 32 GB, above UGREEN’s stated maximum. On the UK list, which has 11 modules, four are 16 GB (see “Buying in the UK” above).

The 32 GB module and the 16 GB maximum

UGREEN’s DXP2800 list includes one 32 GB module, the KLEVV KD5BGSA80-56G460A (32 GB), on the US, UK and EU lists. Two other UGREEN sources give 16 GB: the DXP2800 product page, under expandable RAM, and the general note on the same memory list, which reads: “According to the Intel official website, N100 CPU supports 16GB DDR5 4800MHz in maximum; and G8505 & i3-1215U & i5-1235U and i7-1255U CPU support 64GB DDR5 4800MHz in maximum. Exceeding official specs may affect compatibility and stability.” The DXP2800 runs on the Intel N100. UGREEN doesn’t explain why a 32 GB module is on the list, so this page doesn’t say whether it works or doesn’t. The maximum UGREEN states for the DXP2800 is 16 GB.

The 64GB in UGREEN’s general note is for two-slot models

Another general note on UGREEN’s memory list, shared by all models, reads: “When using two memory modules, it is recommended to match the same brand and model, such as 16+16GB or 32+32GB. Maximum support is up to 64GB.” It is about models with two memory slots. The DXP2800 has 1, so that figure doesn’t apply to it.

Speed: 4800MHz and 5600MHz modules on the same list

UGREEN’s note on memory speed reads: “For DDR4 supported models, choose laptop memory modules of 2666MHz or higher. For DDR5 supported models, choose laptop memory modules of 4800MHz or higher.” The DXP2800 takes DDR5 in a SODIMM slot, the laptop form factor. Its list has 4800MHz and 5600MHz modules side by side, and the Intel note quoted above pairs the N100 with the lower of the two speeds. No UGREEN source says at what speed a 5600MHz module runs in the DXP2800, so this page doesn’t state one.

Brands UGREEN recommends, and “compatible” modules

UGREEN’s last general note on the memory list reads: “It is recommended to buy such major brands as Samsung, Kioxia and Kingston. Gloway is not recommended.” A module sold as “compatible” with the DXP2800 counts only if its exact code is on UGREEN’s list; this page covers only the codes UGREEN names.